NetScaler Bug :: invalid admin bind credentials

Scenario

During one of my deployment at a customer site, bumped across this bug around the latest build of NetScaler. Build Version: 11.0 64.34.nc

Under Authentication > Dashboard, the Status will show the error instead of Up/green (assuming that the Firewall rules are in-place/OK):

nsbug

The issue is seen when you try to add the authentication server/profile, in this case it is LDAP, in the add auth page – when you enter the LDAP bind credentials (with special characters) and perform ‘retrieve attributes’ task, the page refreshes shows up as down invalid admin bind credentials.

nsbug1

 

Workaround

Use an account with no special characters (I understand this may not be ideal from a security perspective therefore I tried adding the authentication server from CLI and the outcome still is same. Hopefully this should be addressed in the next release of netscaler build)

Reference forum discussion http://discussions.citrix.com/topic/373583-down-%E2%80%93-invalid-admin-bind-credentials/

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About cloudray

Predominantly based around Virtualization, but will include other technology related information and anything else I find interesting and feel the need to share with you. I also use this Blog as both a place to store useful information that I think that will come in handy to me at some point in the future, and also a place to help aid my learning. I find a great way to learn about something is to research about it and then write it up in my own words. I'm Pushpal Ray, from India. As a certified VCP3/4/5 professional, I am currently working as an Independent Consultant. Over 10 years of IT-industry experience, currently focused around the Desktop Virtualization(End-User Computing). I also have extensive experience in Windows Administration, Datacenter Migration, Workload profiling & benchmarking. At my leisure, I enjoy hiking, running, photography, spend hours in my fav coffee shop & spend quality time with my wife. Occasionally, catch up with few friends for a drink!
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