Xendesktop 7.5 – delivery controller and other options grayed out (disabled) in the installer GUI



Recently, when I was trying out the fresh & shiny 7.5 version of Xendesktop, I stumbled on this very basic yet worth highlighting moment, to avoid unnecessary troubleshooting and for a faster POC (especially for first-timers / beginners). This comes at the very beginning, when you run the XenDesktop installer on a windows 2008 server (physical or virtual). After few seconds, once the XenDesktop User-interface window pops up click on the ‘Start’ button as shown below:


The next screen after you click ‘Start’, you may observe that all the options are grayed out EXCEPT the following:

  • Virtual Delivery Agent for Windows Desktop OS
  • Citrix Studio



The Windows Server 2008 R2 Standard (or otherwise) OS is not patched with Service Pack 1. To validate this claim, on the same server where you are installing the XenDesktop, simply go to start > run > type winver and hit enter. Alternatively, type msinfo32…

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About cloudray

Predominantly based around Virtualization, but will include other technology related information and anything else I find interesting and feel the need to share with you. I also use this Blog as both a place to store useful information that I think that will come in handy to me at some point in the future, and also a place to help aid my learning. I find a great way to learn about something is to research about it and then write it up in my own words. I'm Pushpal Ray, from India. As a certified VCP3/4/5 professional, I am currently working as an Independent Consultant. Over 10 years of IT-industry experience, currently focused around the Desktop Virtualization(End-User Computing). I also have extensive experience in Windows Administration, Datacenter Migration, Workload profiling & benchmarking. At my leisure, I enjoy hiking, running, photography, spend hours in my fav coffee shop & spend quality time with my wife. Occasionally, catch up with few friends for a drink!
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